We provide a 14 day cooling off period if you want to return your product unused. The product must be returned in its original packaging and be in a condition suitable for resale.
Should you choose to return your new product, you will only have to pay for the return of your board – either at your own cost or we can deduct a cost of £20 from your refund and arrange a collection. Please note this is for standard mainland UK addresses only, higher charges may apply to addresses in the Highlands, Channel Islands, off shore, Overseas or areas where our courier will charge more to collect from. Please check with us before at the time of your return enquiry.
Please note – although our official policy is 14 days, we do appreciate that given the nature of Paddleboarding, the boards can be packed away and not used until a long time after purchase.
Therefore if the board is in new condition we may agree to returns on purchases made outside the 14 days on a discretionary basis.